Frequently asked questions
Where do you ship?
We post Australia-wide, with shipping calculated at checkout. See our Shipping and Returns page.
How long will my order take?
Orders are usually dispatched within a few business days, then delivery time depends on your location and the postal service.
Do you sell digital downloads?
Yes, several of our planners, printables and workbooks are instant digital downloads delivered by email or download link.
Can I build my own box?
Yes. Visit Build Your Own Box to create something personal.
Can I donate a box?
Absolutely. See our Donate a Box page to send comfort to someone who needs it.
Are your products medical or therapeutic?
Our gifts are created for comfort, encouragement and everyday wellbeing. They are not a substitute for professional support and do not diagnose, treat or cure any condition.
How do I get in touch?
Email Cialeempp@gmail.com or use our contact page.