Privacy policy
2. PRIVACY POLICY
Privacy Policy
Positive Perspectives respects your privacy and handles your personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This policy explains what we collect and why.
What we collect. When you shop with us or contact us, we may collect your name, email address, delivery and billing address, phone number, order details, and any message you send us. Payment card details are handled directly by our payment processor — we don't see or store your full card number.
How we use it. We use your information to process and deliver your orders, respond to your enquiries, prevent fraud, meet our legal obligations, and — only if you've opted in — send you occasional updates and offers. You can unsubscribe from marketing at any time via the link in our emails.
Who we share it with. We share information only as needed to run the store: with Shopify (our website and checkout platform), our payment processor, and the delivery carriers who ship your order. We may also disclose information where required by law. We don't sell your personal information.
Cookies and analytics. Our Site uses cookies and analytics tools to help it work properly and to understand how visitors use it. You can manage cookies through your browser settings.
Storage and security. Your information is stored on Shopify's secure infrastructure. We take reasonable steps to protect it, though no method of transmission over the internet is completely secure.
Access, correction and complaints. You can ask us to access or correct the personal information we hold about you, or raise a privacy concern, by emailing . We'll respond within a reasonable time. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).
Updates. We may update this policy from time to time; the current version always lives on this page.